William Sperling

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I Read the Book

I Read the Book

You know how when there's an awesome movie that comes out, and it is based on a book, we suddenly divide humanity into those who saw the movie, and those who actually read the book? I've been on both sides of this equation, as I think many of us have. And I think it's...

LeadSources: Simplifying for Sanity

LeadSources: Simplifying for Sanity

Today's blog post on Keap Leadsources comes to us from Mike Hilton - current member of Keap's product team, and former member of the Keap Customer Experience team. That means that his focus was improving the experience Keap creates for their customers - and that's...

Dear ~Contact.FirstName~

Dear ~Contact.FirstName~

I know that sometimes I can be a little long-winded when I write my blog posts, so today I'm going to get right to the point. One way or another you may have wound up with contacts in your Keap database who don't have a first name.This can pose a challenge if you are...

The Infusionsoft July 2016 Update

The Infusionsoft July 2016 Update

It's 120 degrees or so in Phoenix these days (or so I'm told), and everyone knows that when you can't go outside you might as well work on the Infusionsoft July Update, right? Well, regardless of the reason, the product team is pushing out another valuable release,...

The Story of a Broken Link

The Story of a Broken Link

Update: As of 2019 this tactic no longer works, it was broken as Infusionsoft updated the way their links redirected - when I (and others) asked them to restore this functionality they indicated that they a) didn't know it was working that way, and b) had never...