
Introducing Keap Ultimate
Last week was the Let's Grow Summit and the vibes were great. I attended some great sessions, caught up with some old friends, got to meet a few Monkeypod members in person, and somehow left feeling both exhausted and motivated.Keap announced a number of exciting...

Stop Web Form Spam (with SpamKill)
From time to time Keap users will notice that their forms are being targeted by spam bots, it appears as if your web forms are being submitted - but the contact details are either complete garbage, or some bots will use junk names paired with actual scraped email...

Tracking Client Sessions (inside Keap)
If you are a consultant, a coach, personal trainer, or anyone who works with clients over a period of time - then you probably sell some version of "sessions". And your clients redeem those sessions as they use them, right? If that's the case, then it begs a very...

Connecting WebinarJam and Keap (in 2023)
When WebinarJam first came out I was using it for a handful of projects, and wrote this blog post covering the process for configuring your webinar and integrating with Keap (which was called Infusionsoft at the time). But then I moved onto Demio for my webinars, and...

How to Pay Commission for Leads (not sales) inside Keap
If have partners sending traffic your way and you want to pay them when their traffic produces new sales, that is the exact use case Keap's referral partner features are designed to solve - but what if you want to pay them for leads? Can I pay commission for leads...

What is the Customer Journey?
The phrase "customer journey" is a household term for many small businesses these days, but outside of being a fun buzzword, it's also a meaningful concept that can actually improve profitability, customer retention, and help small businesses in dozens of other ways....

Subscription Management (inside Keap)
Subscriptions inherently introduce stability and predictability to a business. But along with that elongated customer relationship they also present their own set of challenges. Subscription Management Tactics A common question from people is "How can I let me...

Should I use the pipeline?
Should you use the Keap pipeline feature? Maybe - I can't say for sure. But what I do know is that either way, it should be an informed decision. So let's get into it... What is the Keap pipeline? The pipeline feature inside Keap is a tool for tracking a process. The...

ChatGPT for Small Business: Example Use Case
How about a practical small business example use case for ChatGPT? ChatGPT buzz is everywhere these days, but if you're like me, you may be dragging your feet on exploring it. So when I saw this demo from Grady the other day, I immediately asked him if I could share...

5 Lessons from building an Active Membership
I started the OG Membership in 2015 and it's been my favorite part of my business ever since. For a variety of reasons, but first and foremost is the pride I get from serving this group, and the validation that comes from watching them grow their businesses. 5...